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Locked Out for Weeks: How Trade Republic’s Digital-Only Support Failed German Investors
Germany

Locked Out for Weeks: How Trade Republic’s Digital-Only Support Failed German Investors

When Germany’s largest neobroker’s app fails, customers discover the terrifying reality of fintech customer service: no phone, no answers, and weeks of locked accounts.

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Trade Republic’s Customer Service Crisis: How Bad Is It Really?
Germany

Trade Republic’s Customer Service Crisis: How Bad Is It Really?

Growing customer complaints about Trade Republic’s service failures, including locked accounts, lack of support, and fraud vulnerabilities, are raising serious concerns about the reliability of one of Germany’s most popular Neobrokers.

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